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Policies

Scheduling & Cancellation Policy

Aesthetic Nurse Practitioner / Clinical Director

Booking Fee

A non-refundable $50 booking fee is required to secure all appointments. This fee is applied toward your consultation and/or treatment at the time of service.

Cancellations & Rescheduling

We kindly request at least 24 hours’ notice to cancel or reschedule any appointment.

Appointments canceled or changed with less than 24 hours’ notice will result in the forfeiture of the booking fee.

Late Arrivals & No-Show Policy

No-shows are considered late cancellations and are subject to the same fee.

If you are running late, please contact us as soon as possible. While we do our best to accommodate delays, patients arriving more than 10 minutes past their scheduled time may need to be rescheduled. In these cases, we cannot guarantee that all services will be completed, and the cancellation policy may apply if there is insufficient time to perform the treatment—this determination is at the discretion of Elevate Aesthetics.

Refund Policy

All products and services are non-refundable.

Payment & Financing Options

Payment is due at the time of service.

Elevate Aesthetics accepts:

  • Cash
  • Visa, MasterCard, Discover, American Express
  • Apple Pay
  • Alle & Aspire Rewards

 

We also offer patient financing through Cherry. Apply through our website under “Payment Plans.”

Acknowledgment

By booking an appointment, you confirm that you have read and agree to the Elevate Aesthetics Scheduling & Cancellation Policy.

Updated 11/22/2025

Kelley Signature

Kelley Diefenderfer, APRN

Medically Directed By

Edgar T. Sosa, DO
Plastic and Reconstructive Surgeon
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