Scheduling & Cancellation Policy

Aesthetic Nurse Practitioner / Clinical Director

In order to provide an outstanding level of customer service to our clients, Elevate Aesthetics reserves appointment times exclusively for each client. Our office policy requires that a credit card be placed on file to schedule an appointment. This card will not be charged unless you provide less than 24 hours’ notice to cancel or reschedule an appointment, or a no-show for your appointment. We do not accept credit card information over the phone for your security. You may go to the following secure link to place your card on file: https://paymnt.io/E9cPy2

Please notify Elevate Aesthetics if you are running late. While we will make every effort to accommodate clients when the schedule permits, clients who arrive more than 10 (ten) minutes after their scheduled appointment time may need to be rescheduled and cannot be guaranteed that all services will be performed. The cancellation policy will apply if there is not enough time to complete services, at the discretion of Elevate Aesthetics.

Refund Policy

All purchases on retail items are final. In order to maintain the highest level of product integrity, including proper storage of medical-grade skin care, we do not offer returns or exchanges. Should you have a product issue, we encourage you to contact our office to discuss.

Elevate Aesthetics does not offer any refunds or exchanges on treatments or services rendered. All promotional, holiday, or Black Friday sales are final. All gift cards and/or gift certificate sales are final. Unused balances on gift cards will remain on client’s accounts as an account credit.

Payment and Financing Policy

All payments are due at the time of services. There are no refunds on services rendered. For your convenience, Elevate Aesthetics accepts the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Apple Pay, Alle & Aspire Rewards & valid gift cards, and valid Elevate Aesthetics Gift Cards. For your convenience, we also offer patient financing through PatientFi. Apply at:  https://app.patientfi.com/v2/myaestheticstudio/apply

“By scheduling an appointment at Elevate Aesthetics, I understand and agree to the above policies.”

Updated 01/29/2024

Kelley Signature

Kelley Diefenderfer, APRN

Medically Directed By

Edgar T. Sosa, DO
Plastic and Reconstructive Surgeon
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