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Policies

Appointment, Cancellation & No-Show Policy

Aesthetic Nurse Practitioner / Clinical Director

To ensure the best experience for all clients and to respect our providers’ time, we require acknowledgment of the following policy:

New Patient Booking Fee

$100 booking fee is required for all new patient appointments.

This fee is non-refundable.

If no treatment is performed during your visit, the fee is applied to the consultation.

If treatment is performed the same day, the $100 is applied toward your service total.

Cancellations & Rescheduling (All Patients)

We require at least 48 hours’ notice to cancel or reschedule any appointment.

All patients are allowed one complimentary reschedule per appointment.

Appointments changed or canceled with less than 48 hours’ notice will result in:

  • For new patients: forfeiture of the $100 booking fee.
  • For existing patients: a $100 late cancellation fee charged to the card on file.


No-Show & Declined Card Policy

No-shows are treated as late cancellations and are subject to the same fees.

If your card on file is declined, the $100 fee must be paid before booking any future appointments.

Additional deposits may be required to rebook after a violation of this policy.

Please notify Elevate Aesthetics if you are running late. While we will make every effort to accommodate clients when the schedule permits, clients who arrive more than 10 (ten)

minutes after their scheduled appointment time may need to be rescheduled and cannot cannot be guaranteed that all services will be performed. The cancellation policy will apply if t

here is not enough time to complete services, at the discretion of Elevate Aesthetics.

Refund Policy

All products and services are non-refundable.

Payment and Financing Policy

All payments are due at the time of services. There are no refunds on services rendered. For your convenience, Elevate Aesthetics accepts the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Apple Pay, Alle & Aspire Rewards & valid gift cards, and valid Elevate Aesthetics Gift Cards. For your convenience, we also offer patient financing through Cherry. Apply through our website under “Payment Plans”.

“By scheduling an appointment at Elevate Aesthetics, I understand and agree to the above policies.”

Updated 5/27/2025

All payments are due at the time of services. There are no refunds on services rendered. For your convenience, Elevate Aesthetics accepts the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Apple Pay, Alle & Aspire Rewards & valid gift cards, and valid Elevate Aesthetics Gift Cards. For your convenience, we also offer patient financing through PatientFi. Apply at:  https://app.patientfi.com/v2/myaestheticstudio/apply

“By scheduling an appointment at Elevate Aesthetics, I understand and agree to the above policies.”

Updated 01/29/2024

Kelley Signature

Kelley Diefenderfer, APRN

Medically Directed By

Edgar T. Sosa, DO
Plastic and Reconstructive Surgeon
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